Hotel Laundry Equipment Is A Valuable Amenity To Travelers

HM Laundry Blog


 

Hotel Laundry Equipment Is A Valuable Amenity To Travelers

The availability of laundry services equipment at hotels can be a valuable amenity for hotel guests. This is especially true for extended stay guests, which represents the fastest growing segment of the hospitality business. Here are some reasons why guests value access to laundry equipment:

  • Convenience: Guests can wash their clothes without the need to go to a laundromat, which can be inconvenient, especially in an unfamiliar location.
  • Cost Savings: Using on-site hotel laundry facilities can save guests money compared to using a hotel laundry service or dropping clothes off at a dry cleaner, which often come at a premium price.
  • Self-sufficiency: Guests will appreciate the self-sufficiency that laundry facilities offer, allowing them to maintain their wardrobes and travel lighter.
  • Longer Hotel Stays: Extended-stay guests or families with children may particularly benefit from on-site facilities. You may need to contact a hotel laundry equipment suppliers to get the proper service and parts for hotels.
  • Athletic Weekends: Guests who stay at your hotel with children playing in tournaments (lacrosse, soccer, etc.) will value the ability to clean their child’s uniforms.
  • Emergency Needs: Sometimes guests might have unexpected laundry needs due to spills, accidents or other unforeseen circumstances.
  • Eco-Friendliness: Nowadays, many travelers are environmentally conscious and prefer staying at hotels that share their values. By installing energy-efficient laundry machines, you can appeal to this demographic. Highlighting your commitment to sustainability in marketing materials can be an attractive draw.
  • Business Travelers: Business professionals on the go appreciate the opportunity to freshen up their attire before an important meeting. Having access to laundry facilities on-site means they can quickly refresh their suits and shirts, ensuring they always make a good impression.
  • Cultural and Adventure Tourists: Tourists engaged in activities like hiking, camping or cultural festivals may find themselves with clothes that need immediate washing. Offering them this amenity can greatly improve their overall experience.
  • Health and Hygiene: Amidst growing health concerns, having clean clothes can also be a matter of personal well-being. Guests may feel more secure knowing that they can access laundry facilities within the hotel, thereby minimizing exposure to external environments.
  • Flexibility and Time Management: Providing 24/7 access to laundry facilities gives guests the flexibility to manage their time efficiently. They can choose to do their laundry at a time that suits their schedules, be it late at night or early in the morning.
  • Reduced Baggage: Knowing that laundry facilities are available, guests might opt to pack lighter, making their journey more comfortable. This is particularly beneficial for guests who travel frequently or are on a multi-destination trip.
  • Promotions and Loyalty Programs: Incorporating laundry services into loyalty programs or special promotions can also be an attractive proposition. For instance, offering complimentary laundry credits to repeat guests can foster loyalty and encourage return visits.
  • Reviews and Reputation: Lastly, the availability of convenient and cost-effective laundry facilities can lead to positive reviews on platforms like TripAdvisor, Yelp and social media. Word-of-mouth is powerful in the hospitality industry and having an additional amenity like laundry can set you apart from competitors.

Similar to offering beverages and snacks, the availability of a guest laundry will be valued by many customers. Quality laundry machines will be an amenity that many guests will appreciate. Marketing the availability of on-site laundry facilities can attract guests who specifically seek this convenience.

Hotel Laundy Parts & Repair Service

 

You may be asking yourself, what mix of equipment and what payment systems will best serve the needs of our guests and our operation? H-M Company has a variety of machines (single unit washers and dryers as well as stack washers and dryers). We also can support your hotel with commercial laundry parts and repair service. Payment systems can vary from coins to credit cards to app. Contact H-M Company and we will explain the choices that are available and help you decide which will best serve your needs.